Samsung has warned owners of its Galaxy Note 7 smartphone to stop using the device or exchange it urgently since it runs the risk of exploding.
The South Korean company recalled 2.5m phones last week following reports that some units had caught fire during or after charging.
One six-year-old from New York was reportedly using a Galaxy Note 7 to watch videos on Saturday when it burst into flames, causing burns to his body.
His grandmother Linda Lewis told the New York Post: “He doesn’t want to see or go near any phones. He’s been crying to his mother.”
Samsung has said that battery problems are responsible for the explosions but that it cannot be sure at this stage which of the phones it has sold are affected.
In a statement the company introduced a product exchange program that allows all owners to trade their devices for a new one.
“We strongly advise all customers to use this exchange program because your safety is our top priority. Additional sales and shipments of the affected devices have been stopped, but if you already have a Galaxy Note 7, we strongly advise that you replace it.”
“Until a replacement device is provided, Samsung asks all customers with a Galaxy Note 7 smartphone to power down your device and return it to its place of purchase at your earliest opportunity,” the statement added.
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